// Medley
Event staffing marketplace, built for the weekend rush
A two-sided booking platform matching hospitality staff with event companies — 15,000 shifts filled in year one, with payments and compliance handled automatically.
// 01 — the challenge
The challenge
Medley matched hospitality staff to events over WhatsApp and a shared calendar. It worked at 20 staff; at 400 it was chaos. Double-bookings, missing right-to-work documents, and a Friday-afternoon payment run that took an entire day.
Marketplaces live or die on the weekend rush — the platform had to handle hundreds of simultaneous shift claims without a single double-booking.
// 02 — the solution
The solution
We designed and built a two-sided platform: event companies post shifts with role, pay and location; vetted staff claim them from a mobile-first app. Concurrency-safe claiming guarantees a shift can only be filled once, however many people tap at the same moment.
Compliance is enforced structurally — staff cannot claim shifts until right-to-work and certifications are verified — and Stripe Connect automates the payment run that used to consume Fridays.
// 03 — the results
The results
15,000 shifts filled in the first year with zero double-bookings. Fill time for urgent shifts dropped from hours of phone calls to a median of 11 minutes. Payment admin fell from a full day a week to an automated run reviewed over coffee.
// stack
